Privacy Policy

Thank you for your interest in www.cobras.solutions. This site is owned and operated by Cobras Solutions, LLC ("Cobras", "we", "us", or "our"). We are committed to protecting the privacy of those with whom we interact. This Privacy Policy (the "Privacy Policy") explains how we use, disclose, and protect your Personal Information (as defined below) that we obtain from you when you interact with us via our websites and any other online service, application owned or operated by Cobras Solutions, LLC. (collectively, the "Digital Properties"), in connection with the delivery of our products and services to customers, in connection with our business and marketing development and activities, and through any other offline business actions. Collectively, all online and offline interactions with customers are from here on referred to as the "Services".

Within this Privacy Policy, "Personal Information" means any information that identifies, describes, relates, could reasonably be associated with, linked, either directly or indirectly, to an individual.

Please carefully review this Privacy Policy to learn more about how we handle information and conduct our privacy practices. If you do not agree with the Privacy Policy, you must refrain from using our Site and/or Services. By accessing or using our Site/Services, you agree to our use of your information consistent with the Terms of Use and this Privacy Policy.

Personal Information We Collect

Depending on your use of the Services and how you otherwise interact with us, we may collect or obtain information from and about you in several ways, including: (1) directly from you; (2) automatically when you visit and interact with the Digital Properties; and (3) from third parties. Additional details regarding our collection of your personal information are included below.

Information provided by you

When you visit and interact with the Digital Properties or otherwise engage with us, we collect personal information that you share with us. For example, we may collect personal information when you contact us (via phone, email, etc.), request that we send you promotional communications or other materials, or otherwise communicate with us.

Depending on the context of your interactions with us and the Services, the categories of personal information that we may collect directly from you include:

• Contact information, including your name, street address, telephone number, and email address.
• Identifying information, including your current insurance plan, Social Security number, date of birth, and other similar identifiers.
• Correspondence and communications, including recordings of our email and phone conversations with you and any correspondence related to providing you with the Services.
• Preferences, including how frequently you wish to receive marketing and promotional communications from us.
• Other information you choose to provide, including information you include in any webforms that you complete and submit on the Digital Properties and other information that you provide during your interactions with us.

Where applicable, we may indicate whether and why you must provide us with your personal information as well as the consequences of failing to do so. For example, it may be necessary for you to disclose certain personal information in order for us to provide the Services to you.

Information collected through automated means

When you visit and interact with the Digital Properties, we (and our service providers and partners) may use cookies, pixels, web beacons, software development kits (SDKs), and other similar tracking technologies to collect certain information automatically.

• Device information, which includes the Internet Protocol (IP) address and/or other unique identifier(s) assigned to your device; the location of your device; and other information about your browser, device, and operating system.
• Usage information, which includes information about your interaction(s) with the Digital Properties (e.g., the date and time of your visit(s); the area(s) or page(s) that you visit; the amount of time you spend on a page or use the Digital Properties; the domain name from which you accessed the Digital Properties; and other click-stream or usage information).

We (and our service providers and partners) may use cookies or other similar technologies to collect information about your behavior on the Digital Properties (e.g., how you move and scroll through the Digital Properties, your keystrokes, how you interact with webforms, etc.) and the actions that you take upon receipt of an email from us.

Analytics

We use third-party analytics and tracking tools to better understand who is using the Digital Properties, how the Digital Properties are used, and how to improve the effectiveness of the Digital Properties and related content. We may also use the information collected to draw inferences.

How We Use Personal Information

We may use personal information we collect for the following purposes:

• Providing the Services, including to operate, maintain, support, and provide the Services.
• Communicating with you, including to contact you for administrative purposes or to send you important updates.
• Sending you marketing and promotional communications about products or services that may interest you.
• Personalizing the Services, including to tailor content and otherwise personalize your experience.
• Engaging in interest-based advertising across the devices you may use.
• Conducting research and analytics to develop and improve the Services.
• Maintaining security and preventing fraud.
• Satisfying our legal obligations and responding to lawful requests from authorities.
• Supporting our business operations and carrying out business transactions.

Your Privacy Rights in California

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information. These rights include:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we collect, the purposes for which we use it, and the categories of third parties with whom we share it.
• Right to Delete: You can request that we delete personal information we have collected about you, subject to certain exceptions.
• Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal information for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information: You can direct us to limit the use of your sensitive personal information to what is necessary to provide the services you requested.
• Right to Non-Discrimination: Exercising your privacy rights will not result in any discriminatory treatment.

How to Exercise Your Rights

To exercise your rights, please contact us at solutions.cobras@gmail.com. You may also submit a request through our online portal.

Your Choices

We respect your privacy and provide you with the ability to make certain choices about how we use your personal information, as described below.

Marketing and Promotional Communications

You can opt out of receiving marketing and promotional communications from us by following the instructions included in any such communication that you receive from us.

Cookies

As noted above, we (and our third-party providers and partners) use cookies on the Digital Properties for various purposes, including for analytics and interest-based advertising purposes. You may be able to adjust your device or browser settings to limit certain tracking or to decline cookies. Refer to your device's settings or your browser's "Help" section for more information on how to delete cookies and/or disable your device or browser from receiving cookies or adjust your tracking preferences. Additional information about cookies, including how to manage and delete them, can be found here: All About Cookies.

Interest-Based Advertising

We use services provided by Google, Meta, and other companies that use tracking technologies to collect from you and across your devices information about your online activities, preferences, and interactions with websites. These services are used to serve targeted advertising to you and to measure performance of our advertising campaigns. For example, these services enable us to retarget you with advertisements based on what you have viewed or engaged with on our Digital Properties while you are using media platforms and to measure when you have clicked through to our Digital Properties after seeing an advertisement on those or other platforms. Some websites/platforms and mobile devices allow you to exercise certain choices with respect to interest-based advertising, as described below.

Web browsers

You may be able to opt out of receiving interest-based advertising using the browser opt-out tools and consumer choice mechanisms provided by interest-based advertising self-regulatory groups by following the links below:

• Digital Advertising Alliance (DAA): more info
• Network Advertising Alliance (NAI): more info

Note that you will need to opt out separately on all of your browsers and devices, as each opt-out will apply only to the specific browser or device from which you opt out. If you delete or reset your cookies, change browsers, or use a different device, any opt-out cookie may no longer work and you will have to opt out again.

Mobile devices

You have the ability to control whether you see interest-based advertisements on your mobile device in the following ways:

• Device Settings: Your device operating system may provide mechanisms that allow you to opt in or opt out of the use of information about your usage of mobile apps to deliver interest-based advertising to your mobile device. For more information, consult your device settings.
• AppChoices Tool: The DAA offers a tool for opting out of the collection of cross-app information on a mobile device for interest-based advertising. To exercise your choices with respect to participating companies, you may download the AppChoices tool available here: Your AD Choices.

Site Recording Technology

We use third-party site-visit recording technologies to memorialize visits to our Digital Properties. Scripts from these technologies are embedded on our Digital Properties and collect information when you interact with pages where the scripts are present. These technologies collect information such as page URL, mouse movements and clicks, information you input, snapshots of pages you visit, time spent on a page, date and time of various interactions with a page, and HTTP headers from your browser. By visiting our Digital Properties or using our Services, you acknowledge and agree to our use of such site recording technologies and the collection, maintenance, and use of information these technologies collect.

Children's Privacy

The Services are not intended for or directed to individuals under the age of 18, and we do not knowingly collect personal information from individuals under the age of 18.

Services Limited to the United States

Our Digital Properties are designed to provide services in the United States and are governed by the laws of the United States. We make no representation that our Digital Properties are governed by or operated in accordance with the laws of any other nation or foreign jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our information handling and privacy practices and/or changes in applicable law.

The "Last Updated" date at the top of this page indicates when this Privacy Policy was last revised. If we make changes, we will revise the date at the top of this page and, in the case of material changes, we will provide you with additional notice if required by applicable law.

Unless otherwise stated, the current version of this Privacy Policy applies to all Digital Properties and all personal information under our control. We encourage you to review this Privacy Policy periodically to remain informed about our information handling and privacy practices. By visiting or using our Digital Properties, you agree that any changes to this Privacy Policy shall apply to any personal information we may maintain about you, whether collected before or after such changes.

Contact Information

If you have any questions or comments about this Privacy Policy or our information handling and privacy practices, email us at: solutions.cobras@gmail.com